• I lost my password. What do I do now?

o If you have lost or forgotten your password you need to click on Password lost? in the Log-in section on Then you will need to enter your e-mail address that you’ve used to register on our platform. Shortly you will receive a recovery link that will be sent to your e-mail address.
Another way to recover your password is by answering your secret question. Setting up a secret question is very important, so do not forget to do this after you first create an account. You can set up a secret question by clicking on Settings (on the left side of the page) > Security.

• What is the private key?

o Upon registration, you will receive an email that will contain your private fameshare key. It represents the location where your money is placed. You must keep this key safe. If you were to lose this key in any certain way you will not be able to trade on the platform anymore or withdraw your money. You can find your key by clicking on Settings > Keys management. Whoever has access to your private key, has access to your money as well.

• What is the public key?

o Your public key represents an account where your money is being placed after you add it to the platform. It is similar to a transaction bank number. You can give your public key to anyone who wants to put money in your account, but that doesn’t mean that people can access your money. Your public key is located at Settings> Key management.


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